30-day satisfaction guarantee
🎵 At Musique Shop , your satisfaction is our greatest reward.
Ordered a product but it doesn't quite meet your expectations? Don't worry, we're here to help! At Musique Shop , you automatically benefit from our 30-day money-back guarantee, no questions asked.
1️⃣ Order
Order your favorite products easily on our website.
2️⃣ Receive
Receive your order directly at home or at a collection point.
3️⃣ Try
Test your product in the comfort of your own home.
4️⃣ Turn over easily
If needed, return your item in perfect condition, without stress.
Return conditions
Please return the product in its original packaging, complete and unused. Contact us before returning any item: we can even arrange for a courier to collect it from your home!
⚠️ Some personalized items, hygiene products or open software are not eligible.
In the event of a return due to an order error, the fees can simply be deducted from the refund, for the sake of simplicity.
Order risk-free at Music Shop 🎶
Our team is available for any questions or assistance. Don't hesitate to contact us through our customer service!
*Terms: Refund within the first 14 days after receipt. From the 15th to the 30th day , a credit note will be issued, usable in the store.